Acceptance
Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below ("Terms and Conditions"). Your use of the website constitutes your agreement to the Terms and Condition.
Ohugg.com reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

Capacity
The products on the website are only available for sale to individuals who can make legally binding contracts. The products are not available to persons under the age of 18 years and any other persons who are legally prohibited from entering into binding contracts.

Orders
Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. Ohugg.com reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Ohugg.com only comes into existence when it forwards confirmation of receipt of your order and payment.

Reproduction
We will do our best to ensure that our products and the web site are reproduced as accurately as possible. However, there may be a subtle colour variation between the web site and the products themselves.

Prices & Description
At the time of printing, prices and descriptions are accurate as possible. However, due to circumstances beyond our control, a price may require altering. If this occurs you will be notified. Promotions and offers advertised in this online store are valid only through the online shop.

Currency
The currencies of transactions are acceptable by United State Dollars (USD), European Currency (EUR), and Great Britain Pound (GBP).

Delivery
All deliveries are subject to stock availability and authorisation of your payment.
We shall endeavour to deliver the Goods you have offered to purchase within 12-48 hours after we receive your offer. If there are any delays we will notify you of such delay as soon as possible.
We can either deliver your order to the billing address for the card you use to pay for your order, or you can specify an alternative address such as a workplace, university or friend/family address at checkout. Shipping address is same to your card billing address is recommended, or we shall do some verification sometimes.

Return
We hope you're happy with your new shoes purchase! However, if you're unhappy for any reason, here's what to do.

Changed your mind?
If the shoes are not as you thought they would be or you simply do not like them when you get them or they do not match the outfit you bought them for, you have up to 14 days to return them to us. All we ask is that you send them back in the condition that you received them and in their original box.
Please return the shoes by post.
Please send us an email for notification first, we shall provide you the address to accept shoes. Pack up the shoes carefully in their original box and a secure outer wrapper and send them back.
You should get a certificate of posting from the Post Office just in case your parcel goes missing, as we can't help you if this happens.
We will either give you an exchange if this is what you want or we will refund your original purchase price. Sorry, but we don't refund the charge made for the initial delivery to you, and you need to pay the postage to send the parcel back to us.

Problem Shoes?
If your shoes are faulty or damaged when you receive them or if we have sent you the wrong shoes, we will meet the cost for you to post them back to us and we will offer you an exchange or refund (whichever you want, unless the shoes were a present to you ' when the refund can only go to the original purchaser). Of course, you can also take faulty shoes with discount, but please take a picture for proof and send it to our sale department for confirmation, we will do our best to serve you.

Payment Options
Payment - We accept the following methods of payment.
Credit Cards
Paypal
Western Union ( we provide 10% discount for WU payment, discount will be given when checkout)

VAT
We provide free shipping worldwide, the prices we offer include VAT where applicable. Orders from most of the countries are including the additional Sales Taxes and Import Duties .

Limitation of liability
Ohugg will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorized access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Ohugg has been advised of the possibility of such damages.

Copyright Information
Unless otherwise indicated, copyright in the information on this web site is owned by Ohugg. Any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Ohugg.
Subscribing to our Newsletter
By subscribing to our newsletter, you agree to receive promotional material via Email. If you wish to cease receiving these Emails, you can do so by replying to an Email with the word UNSUBSCRIBE in the subject field.

Security & Data Protection
Data Protection
We are committed to protecting your privacy and the security of any information given to us in order for us to process your order.

Our Data Protection Policy
We will not gather or hold personal information about you unless you have given your express permission for us to do so. By placing an order, you will consent to the use of such personal information.
Any personal information held or processed will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed.

No personal data about customers will be passed to any third party, except to fulfil the delivery of the goods to you, and as is necessary to process credit or debit card payments.
Your privacy and confidence will be respected at all times.
We may use your e-mail address to provide you with information on products, services, promotions and special offers where you have indicated that this is acceptable by not checking the box on the 'checkout pages'.

Security
The security of your transaction is important to us and to prevent any details being seen by unauthorised persons it is protected throughout the payment process. To do this we use a secure server to encrypt the information before it is sent to the payments processor.

Contact Details
If you have any queries about these terms and conditions, or any other aspect of our website, or you have a complaint, you can e-mail us at sale@ohugg.com . We shall respond as quickly as we can